AI Support Command Center
AI Support Command Center
A fully managed, AI + human-powered support system for SMBs. We deliver fast, branded, always-on customer service without our clients hiring internal reps.
Smart Inbox
For businesses needing basic automated support
What You Get:
- AI chatbot trained on FAQs, policies, support flows
- Shared inbox integration (GHL/Gmail)
- Tag-based ticket escalation workflows
- Weekly support summary (Google Sheets or GHL report)
Outcome:
Automates common support queries, basic ticket management
Why It’s Different:
Cost-effective AI-driven support solution
Support Engine
For businesses requiring a balance of AI and human support
What You Get:
- AI chatbot trained on FAQs, policies, support flows
- Shared inbox integration (GHL/Gmail)
- Tag-based ticket escalation workflows
- Weekly support summary (Google Sheets or GHL report)
- Task support (3 hrs/day, Mon–Fri)
- Ticket routing (Zapier/ClickUp)
- Knowledge base (Notion or Google Doc)
- Bi-weekly CX reporting + escalation log
Outcome:
Enhanced support with AI and human assistance, improved ticket management
Why It’s Different:
Blends automation with human touch for better customer satisfaction
CX Command Center
For businesses with high support volume and multiple channels
What You Get:
- AI chatbot trained on FAQs, policies, support flows
- Shared inbox integration (GHL/Gmail)
- Tag-based ticket escalation workflows
- Weekly support summary (Google Sheets or GHL report)
- Task support (3 hrs/day, Mon–Fri)
- Ticket routing (Zapier/ClickUp)
- Knowledge base (Notion or Google Doc)
- Bi-weekly CX reporting + escalation log
- Dedicated task support (6–8 hrs/day)
- SLA-based response management
- Multi-platform coverage (email, chat, DMs)
- Weekly performance report + CSAT/NPS tracking
- Slack integration for team alerts
- Daily task report summaries
Outcome:
Comprehensive customer experience management with advanced analytics
Why It’s Different:
Enterprise-grade support infrastructure for large-scale operations
How We Enhance Your Customer Experience
Evaluate – assess current support channels and customer pain points.
Plan – design a support strategy with AI and human elements.
Implement – set up chatbots, ticketing systems, and knowledge bases.
Monitor – track support metrics and customer satisfaction scores.
Improve – refine support processes based on feedback and data.
